Our experienced mental health team will support you during your stay.
Mayo Private offers both private and shared rooms. While we make every endeavour to provide you with your accommodation preference, please understand that in certain circumstances, it may be necessary to admit you to a shared room with shared ensuite.
All rooms have televisions and a bedside telephone for local calls. For mobile, long distance (STD) or international (ISD) calls, you will need to purchase a telephone card from reception, Monday to Friday.
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
We pride ourselves on our comprehensive and appetising meal service. All meals are prepared in the hospital kitchen, where we focus on meeting the nutritional needs of all patients. Special dietary needs are catered for, on request and consultations can be arranged with our dieticians.
All meals are served in the hospital dining room unless otherwise directed by your treating team.
Meal services times are:
Breakfast: 7:00am - 8:15am
Lunch: Midday - 1:15pm
Dinner: 5:15pm - 6:30pm
Morning tea, afternoon tea and supper is also served.
We have an onsite café for visitors, carers and staff that is open:
Monday to Friday: 10am - 3:00pm
Snacks and refreshments can also be purchased from dispensing machines throughout the hospital.
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient areas, rooms and communal areas.
If you have any concerns about our housekeeping during your stay, please speak to your allocated Nurse who will have this addressed.
Free onsite parking is available for visitors, carers and staff. We recommend that you travel to and from hospital with a carer, friend or relative, as inpatients are not permitted to operate a motor vehicle during admission.
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.