Visiting Hours
All visitors are asked to observe visiting hours and respect the privacy of our patients.
Current Visitor Guidelines Updated
As we prepare to return to 'COVID-normal’ and in line with NSW Health and HealtheCare Policy, we are returning to our pre-COVID visiting hours.
Visiting hours:
Daily - 10:00am - 1:00pm & 3:00pm - 8:00pm
- MASKS ARE STILL REQUIRED by visitors over 12 years of age
- Social distancing should still be maintained where possible
- Practice Safe Hand Hygiene
Visitor Guidelines
Visitors will not be permitted if they:
- Have tested positive to COVID-19 within the last 10 days or are awaiting results
- Have Tested positive to another acute respiratory infection in the last seven days
- Have symptoms of COVID-19 or other acute respiratory symptoms
- Do not wear a surgical mask correctly on entry and for the duration of the visit
Practice physical (social) distancing by:
- Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
- Avoid shaking hands, hugging, touching or kissing other people or sharing food
- Avoid close contact with anyone with cold or flu-like symptoms
- Wear a face mask at all times, and after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
- Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub
Visiting areas
If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.
Group programs
All patients admitted to hospital agree to attend our group programs, therefore visits during program times are not allowed. As this is a contractual agreement, non-attendance is permitted only under exceptional circumstances, and with authorisation from the patient's treating Psychiatrist.
Children
Children are welcome at Mayo Private Hospital but must be supervised by an adult at all times.